Alternatives to Zendesk
5 existing options to compare before committing to a custom build.
- ChatwootOpen source
Support inbox with chat, email and help centre, hosted or self-hosted (PostgreSQL and Redis).
- ZammadOpen source
Complete ticketing system with email, chat, SLAs and knowledge base; rather heavy self-hosting stack.
- FreeScoutOpen source
Team mailbox with assignment, notes and collision alerts; several add-on modules are paid.
- LibreDeskOpen source
Compact email and live chat support tool with PostgreSQL; a young project.
- tawk.toFree
Free live chat, tickets and help centre; removing the tawk.to branding is paid.
Chaque lien est contrôlé (projet actif et sous licence libre, offre gratuite lue chez l'éditeur, site en ligne). Aucune alternative n'est sponsorisée.