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Le Commis

Partly replaceablefrom €49/montheditor verdict · 0 votes

Centralisation of Google, Facebook and TripAdvisor reviews with AI-assisted replies, in a restaurant management suite.

Collecting reviews by email after the customer's visit is an accessible project; centralising several platforms and adding AI replies takes more maintenance.

What you lose

  • Automatic consolidation of reviews from several platforms.
  • AI-assisted replies.
  • The other modules of the management suite.

Existing alternatives to Le Commis

  • Free Google Business Profile: opening hours, posts and replies to customer reviews.

  • Free Google review collection by QR code for one venue; Pro plan with AI replies at €89 a year.

  • BonjourAvisSmaller vendor

    AI-written replies to Google reviews, Business plan at €19/month for unlimited replies.

See all 3 alternatives

The prompt to build it yourself

Build me a customer review tracking tool with post-visit email, for my venue, to replace a subscription.

Stack: web app (Next.js or Node/Express) with SQLite, hosted on my small server, usable on phone and computer. No mandatory paid service, no telemetry.

Core of the tool:
- Email sent after the visit with a direct link to my Google listing.
- Manual or CSV-import tracking of Google, Facebook and TripAdvisor reviews, with “replied / to reply” status.
- Reply templates that I adapt myself, with no automatic generation.

Requirements:
- GDPR: explicit consent at collection (unticked box, clear wording), unsubscribe link in every message, export and deletion of a customer on request, configurable retention period.
- Honest reviews: every customer receives the same invitation, with no prior sorting by satisfaction, and no reward is tied to a positive review. The review platforms' rules apply.
- Emails sent through a configurable SMTP server, with rate limiting; no scraping of the review platforms.
- Simple dashboard: invitations sent, clicks, evolution over time.

Out of scope: automatic retrieval of reviews, AI-generated replies and the rest of the management suite.

README: installation, SMTP configuration, GDPR reminder (purposes, legal basis, retention) and a reminder that links to the review platforms are entered by hand.

Frequently asked questions

Can Le Commis be replaced by a custom-built tool?
casevibecode verdict: Partly replaceable. Collecting reviews by email after the customer's visit is an accessible project; centralising several platforms and adding AI replies takes more maintenance.
What is Le Commis used for?
Centralisation of Google, Facebook and TripAdvisor reviews with AI-assisted replies, in a restaurant management suite.
What alternatives to Le Commis already exist?
Google Business Profile (free), Avis Resto (free), BonjourAvis (smaller vendor). Options to compare before committing to a custom build.

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