Guest Suite
Partly replaceablefrom €39/montheditor verdict · 0 votes
Collection, publishing and management of customer reviews for venues and networks.
Sending a post-visit email to collect a review is easy to rebuild. Automated publishing to several platforms and consolidated reporting need more maintenance.
What you lose
- Automatic retrieval of reviews from the platforms.
- Management of networks of venues.
- Integrations with marketing and CRM tools.
Existing alternatives to Guest Suite
Free Google Business Profile: opening hours, posts and replies to customer reviews.
- Avis RestoFree
Free Google review collection by QR code for one venue; Pro plan with AI replies at €89 a year.
- BonjourAvisSmaller vendor
AI-written replies to Google reviews, Business plan at €19/month for unlimited replies.
The prompt to build it yourself
Build me a customer review collection and management tool, for my venue, to replace a subscription. Stack: web app (Next.js or Node/Express) with SQLite, hosted on my small server, usable on phone and computer. No mandatory paid service, no telemetry. Core of the tool: - Review invitation campaigns by email or QR code, with a thank-you page. - Tracking of reviews received, replies given and reviews still to handle. - Widget showing on my site a selection of real reviews, with date and source, without artificially sorting them. Requirements: - GDPR: explicit consent at collection (unticked box, clear wording), unsubscribe link in every message, export and deletion of a customer on request, configurable retention period. - Honest reviews: every customer receives the same invitation, with no prior sorting by satisfaction, and no reward is tied to a positive review. The review platforms' rules apply. - Emails sent through a configurable SMTP server, with rate limiting; no scraping of the review platforms. - Simple dashboard: invitations sent, clicks, evolution over time. Out of scope: automatic retrieval of reviews from the platforms and multi-venue management for networks. README: installation, SMTP configuration, GDPR reminder (purposes, legal basis, retention) and a reminder that links to the review platforms are entered by hand.
Frequently asked questions
- Can Guest Suite be replaced by a custom-built tool?
- casevibecode verdict: Partly replaceable. Sending a post-visit email to collect a review is easy to rebuild. Automated publishing to several platforms and consolidated reporting need more maintenance.
- What is Guest Suite used for?
- Collection, publishing and management of customer reviews for venues and networks.
- What alternatives to Guest Suite already exist?
- Google Business Profile (free), Avis Resto (free), BonjourAvis (smaller vendor). Options to compare before committing to a custom build.
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