Alternatives to Intercom

5 existing options to compare before committing to a custom build.

• ChatwootOpen source

  Open-source (MIT licence) support inbox with chat, email and help centre, less rich than Intercom for proactive messages and AI.

• Live Helper ChatOpen source

  Open-source live chat tool (Apache-2.0) with routing, transcripts and canned replies, with a slightly dated interface.

• ZammadOpen source

  Open-source ticketing system (AGPL-3.0) with email, chat, SLAs and knowledge base, heavier to install.

• tawk.toFree

  Free live chat, tickets and knowledge base, with the tawk.to notice shown on the free widget.

• Odoo HelpdeskFree

  Free hosted ticketing for unlimited users, as long as Helpdesk is your only free Odoo app.

Chaque lien est contrôlé (projet actif et sous licence libre, offre gratuite lue chez l'éditeur, site en ligne). Aucune alternative n'est sponsorisée.