Alternatives to Freshdesk

5 existing options to compare before committing to a custom build.

• ChatwootOpen source

  Shared support inbox with chat, email and help centre; free software to host yourself.

• ZammadOpen source

  Serious ticketing with email, chat, SLAs and knowledge base; more technical installation.

• osTicketOpen source

  Turns emails and web forms into assigned tickets; old but proven, to host on a PHP server.

• Frappe HelpdeskOpen source

  Tickets, SLAs and knowledge base in a clean Frappe interface.

• tawk.toFree

  Free live chat, tickets, email and help centre; the small tawk.to badge stays displayed.

Chaque lien est contrôlé (projet actif et sous licence libre, offre gratuite lue chez l'éditeur, site en ligne). Aucune alternative n'est sponsorisée.