Alternatives to Chatwoot

2 existing options to compare before committing to a custom build.

• ZammadOpen source

  Open-source ticketing system (AGPL-3.0) with email, chat, SLAs and knowledge base; a rather heavy self-hosting stack.

• FreeScoutOpen source

  Open-source team email inbox (AGPL-3.0) with assignment and notes; several add-ons are paid.

Every link is checked (active project under a free licence, free plan verified on the vendor’s website, live site). No alternative is sponsored.